Privacy Policy
Last updated: April 2, 2026. This Privacy Policy describes how Zentera Tech collects, uses, and shares your personal data.
At Zentera Tech Ltd. ("Zentera Tech", "we", "us", or "our"), we are committed to protecting the privacy and security of your personal information. This policy explains our practices regarding the collection, use, and disclosure of personal data when you use our factory automation and production tracking software via our website and platform.
1. Information We Collect
We may collect several types of information from and about users of our Website and Platform, including:
- Identity Data: First name, last name, username or similar identifier, and company name.
- Contact Data: Email address and telephone numbers.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location.
- Usage Data: Information about how you use our website, products, and services like demo requests.
2. How We Use Your Information
We use the information we collect primarily to provide, maintain, protect, and improve our services, including:
- Providing and managing your access to the Zentera Tech platform.
- Communicating with you regarding your demo requests, support tickets, and service updates.
- Detecting, preventing, and addressing technical issues on our real-time factory floor dashboards.
- Sending you corporate newsletters or service-related announcements.
3. Data Security & Storage
Zentera Tech utilizes enterprise-grade security protocols to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Data is encrypted and securely stored in servers located in the UK. We restrict access to personal data to employees, contractors, and agents who have a business need to know.
4. Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to request access to your personal data, request correction or deletion, and object to processing. If you wish to exercise any of these rights, please contact our support team.
5. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@zenteratech.co.uk
Address: Level 39, One Canada Square, Canary Wharf, London, E14 5AB, UK